How to Send Us an Auto-Bounce Crash Report

Modified on Tue, 2 Sep at 2:03 PM

If Auto-Bounce has crashed, please follow these steps to send us the correct crash report:

  1. Open the Console application on your Mac.

  2. In the left panel, click on “Crash Reports.”

  3. Make sure the list is sorted by Date, with the newest report at the top.

  4. Look for “AutoBounce” under Process Name at the top of the list.

  5. Right-click (or Control-Click) on the AutoBounce entry and choose “Reveal in Finder.”

  6. A Finder window will open. Please drag the “.ips” file into your reply to us.


Video instructions can be found here.

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